Successful release change in the
Falk & Ross logistics center in Spain

Falk & Ross Group has successfully modernized the existing logistics center in Celrà, Spain. The main challenge in this complex project was to migrate to an up-to-date version of the pL-Store® warehouse management system with minimal impact on day-to-day operations.

Industry sector: Wholesale promotional textiles

About Falk & Ross

  • Founded in 1981
  • 4 distribution centers in Germany, Spain, Great Britain and Poland
  • 70,000 parking spaces
  • 30,000 B2B customers
  • 60,000 articles
  • approx. one million orders processed per year
  • Delivery within 24 hours

Delivery quality at a glance

Falk & Ross Group is one of the leading wholesalers of promotional textiles such as T-shirts, jackets, bags, caps, scarves and gloves as well as workwear and sportswear. The company has successfully modernized its pL-Store® warehouse management solution with the aim of making order processing more efficient across the board and taking new market requirements into account. In the long term, it has now been ensured that all customers in the domestic and neighboring markets are supplied quickly and reliably with goods of the desired quality.

Software as a core element of a cross-location strategy

“Comprehensively standardized software for warehouse management and material flow control prevents system disruptions, creates transparency and enables a reliable flow of information,” explains Tobias Brügmann, Head of Logistic Systems at the Falk & Ross Group. “The particular advantage of pL-Store® is that the software already includes a large number of relevant functions for mail order logistics as standard.” This also saves valuable time, as only the required, company-specific WMS modules need to be integrated.

Map complex processes and master them operationally.

Customer-specific WMS facts

  • Multi-level organized goods receipt – ABC classification
  • Multi-stage transport process
  • Requirement profile multiple pick processes
  • “Fast mover”
  • Returns management
  • Optimized truck unloading
  • Armament in line with requirements
  • Order-related preparation of the picking trolleys designed by the WMS for multilingualism (en, de, es, pl)
  • Systematic consolidation of customer orders possible

“Order processing has been further accelerated and delivery quality has been further improved so that the goods reach the recipient even faster, as desired. This means we can also serve more demanding customers from the B2B sector.”

Tobias Brügmann, Head of Logistic-Systems, Falk & Ross Group
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