Reduce costs & improve data quality with the pLG Customer Portal

Name: Customer Portal
Brand: proLogistik Group
Availability: InStock

Close EDI gaps in your supply chain

Optimize your order processing by reducing manual data entry and increasing efficiency.With our web-based platform, you can seamlessly integrate your customers into the data flow, improving data quality while outsourcing work. Both shipping and procurement orders can be entered directly by your customers – closing EDI gaps in your supply chain.

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Produkt-Highlights:

Effizienzsteigerung & Zeitersparnis durch automatisierte Datenerfassung
Problemlose Integration auf Ihre Website – keine optischen Brüche
Touch-ready & full responsive für mobile Anwendung
Keine Installation nötig – Dienste in der Cloud verfügbar
Minimaler Schulungsaufwand dank intuitiver Bedienoberfläche
Unterstützung zahlreicher Übertragungsformate

Increased efficiency and time savings through automated data collection

By eliminating manual data entry activities that were previously carried out by your specialized staff, you achieve a significant increase in efficiency and considerable time savings.

Tour monitoring

Discover our solution for seamless integration on your website without causing visual breaks. With the pLG customer portal, you will find a user-friendly mobile application with a touch-enabled and fully responsive user interface – easy to use wherever you are.

No installation & minimal training required

No installation required – all services and functions are continuously available in the pLG Cloud, both for you and your customers. Furthermore, the training effort required for your employees is minimal, as the user interface is extremely intuitive and very advantageous.

Support for numerous transmission formats

We support a variety of transmission formats, including FORTRAS, EDIFACT, SAP IDoc as well as industry-specific formats such as VDA, Fixed Record, Separated Values or XML and individual data formats.

Functions

Connection to transportation management systems
Can be integrated into existing system landscapes
Generation of barcodes
Printout of loading lists
Dangerous goods registration with legal certainty
Transparent order organization incl. Statistics
Integrated tracking of recorded shipments

Article entry supported by master data
Pick-up registrations for better capacity planning
Automated PDF export to interested parties
Extended order validation for individual checks
Connection by means of individual transmission formats
is supported

More details about the pLG customer portal

The pLG customer portal is aimed at freight forwarders, cooperations, freight forwarding networks and alliances as well as shippers and central customers who require shipping, procurement and relocation services.

A service-oriented, modern customer portal that enables a seamless connection between customers and shippers, especially where direct EDI integration is uneconomical or not realizable from a technical perspective.

Hosting takes place in our own data centers and we support all common forwarding standard data formats. Thanks to a centralized database, all parties involved have real-time access. You have control over which data and options your customers can view, which leads to reduced administrative work as your customers can manage the master data themselves.

pLG image brochure

An english version of our proLogistik Group image brochure.

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We will be happy to advise you on our products

We are here for you.

Give us a call or send us a message. We look forward to welcoming you.

proLogistik Holding GmbH
Fallgatter 1
44369 Dortmund

Tel.: +49 (0) 231 5194-0
Tel.: +41 (0) 44 200 40-00
Tél.: +33 (0) 251 81 85 85

info@prologistik.com

FAQ – Frequently Asked Questions about the pLG Customer Portal

The pLG Customer Portal is a digital self-service platform that allows customers to access order, warehouse, and shipping information at any time – quickly, transparently, and independently of your daily operations.

Customers can access order status, shipment tracking, stock levels, delivery notes, documents, returns, and much more – depending on the features activated for them.

It relieves your customer service team, reduces inquiries, and provides your customers with a modern digital information channel with 24/7 access.

Yes, the portal can be tailored to your company and customers – including branding, role-based permissions, language settings, and modular features.

With the highest security standards, role-based access controls, and GDPR-compliant data management, all sensitive information is protected and handled in accordance with legal requirements.

Yes. The portal is fully integrable within the pLG ecosystem (WMS, TMS, Billing, Notification, etc.) and can also connect to ERP or CRM systems – including bidirectional interfaces.

ProLogistik supports companies throughout the entire process – from requirements analysis and system setup to training and ongoing support – ensuring seamless integration into your logistics chain.

No, the portal is intuitive and can be used without training. If needed, short guides or tutorials are available, especially for more advanced functions.

Yes, you have full control over access rights. You can define which customer groups or users can view specific information, documents, or shipment details.

Yes, the pLG Customer Portal is fully web-based and responsive. Your customers can easily access it from a PC, tablet, or smartphone – anytime and anywhere.

The portal connects seamlessly to your existing WMS, TMS, or ERP systems. Using proven interfaces, the integration is quick and reliable – without additional manual effort or media disruptions.