Repair order - proLogistik Group

Repair Receipt Note (RMA)

You are in the RMA portal of proLogistik. Please fill out the following form completely. After that, you will receive a repair receipt from us by e-mail. Please print it out and enclose it with the goods. We need accurate data from you in order to process the repair quickly and efficiently for you. Note: A login function to the portal is already in progress and will be made available as soon as possible.

Note Estimate:
If a cost estimate is to be prepared following the fault analysis, before the start of the repair, please make a note of this here. For unconfirmed cost estimates we charge a flat rate of 99 € net per device. When ordering a new replacement device, it is possible to offset the KVA flat rate. The flat rate includes administration and technology. If we do not receive a response from you within 10 days, we will return the goods to you unrepaired and charge the flat rate. Packaging costs, shipping and transport costs are to be paid additionally.

Thank you, your proLogistik team!

Client data

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Client data

Firmenname *

Lager

Ansprechpartner *

E-Mail *

Telefonnummer *

Kostenstelle *

Return address

Firmenname Rücklieferadresse *

Straße & Hausnummer Rücklieferadresse *

Postleitzahl Rücklieferadresse *

Stadt Rücklieferadresse *

Gleiche Rechnungsadresse

Invoice address corresponds to return address

Order data

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Interne Referenz (Ihre Auftragsnummer)

Device listing

Here you can list the defective units one by one. Please always state the serial number for each unit.

Anzahl Geräte?

Feldgruppe 1

Feldgruppe 2

Feldgruppe 3

Do you need a replacement?

We provide various rental devices for the duration of the repair. In exceptional cases, an express repair can also be offered. Please ask our hardware service for availability.