PLG Support

Support for hardware from proLogistik

Hardware support

In order to restore smooth operations in your warehouse in case of defective hardware, the staff of our own repair center in Dortmund is at your disposal. Expertise from over 30 years in hardware development and repair will take care of your damage.

Repair Management System
In order to process your repair quickly and efficiently, please enter your data as accurately as possible on the page below. Then we will be at your side as soon as possible.

Unsere Mitarbeiter unterstützen Sie bei jeglichen Fragen

Over 30 years of expertise: repair service for your hardware

  • Service hotline: Mon-Fri (08.30-16.30) at +49 231 5194-7000
  • Comprehensive repair service
  • Repair turnaround time of 15 working days
  • Long-term availability of equipment and spare parts
  • Original spare parts for pLG products
  • In-house repair / bring-in service


You have the option to book our “Service-from-the-Start” service package, extending the warranty on your newly purchased equipment to 3 or 5 years from the date of purchase.

With our short repair turnaround time of 5 business days (not including shipping), your equipment will be back to you even faster.

We offer the following additional services as an option:

  • Preventive maintenance (investment protection)
  • Firmware & Component Updates
  • On-site and logistics services
  • Hardware Management Service

We test each warehouse management software ourselves in advance in our in-house warehouse in order to subject all functionalities to a permanent test. In this way, both the technology and the support are sustainably optimized.

Your personal contact persons

Questions, wishes or suggestions?
Nick Manke Sales Manager

Call us or write us a message. We look forward to seeing you.

    I accept the privacy policy.

    Write to us!

    You have questions? Then do not hesitate to contact us. We are gladly there for you.

    proLogistik Holding GmbH Fallgatter 1 Germany - 44369 Dortmund +49 (0) 231 5194-0 +49 (0) 231 5194-4900