Voice-assisted picking is a process in which the warehouse worker receives all relevant order information - for example, the storage location and the number of items to be picked - via voice command on his headset and also communicates with the system himself via voice input.
Picking is done via voice recognition using the voice client. There are both speaker-dependent and speaker-independent systems on the market. The advantage of a speaker-independent solution is that the application is not assigned to a specific user, but can be used even with frequently changing personnel.
This method stands for maximum freedom of movement, as the worker always has his hands free and can concentrate on his work undisturbed. Hands-free operation improves ergonomics in the picking process and supports workflow optimization.
Another advantage of picking: time-consuming searches are eliminated, error rates are reduced and picking performance increases. This results in improved delivery quality, increased customer satisfaction, and more efficient picking.
Advantage of a speaker-independent solution at a glance
- Application does not need to be assigned to a specific user
- Freedom of movement
- Optimization of workflows
- Search not applicable
- Error rate decreases
- Improved delivery quality
See also Pick-by-Voice
