What is supply chain management?
Supply chain management (SCM) aims to plan, control and optimize the flow of goods, information, money and people along the entire length of a value chain, i.e. from the supplier of raw materials to the end customer. The primary aim is to improve the efficiency of processes, increase customer benefits and optimize resource requirements in order to supply customers and markets with goods in an economically successful manner.
To achieve these goals, it is essential that the individual partners in a logistics chain inform each other about disruptions, fluctuations in demand, etc. in their own operations and that they have the appropriate interfaces available for this purpose.