Sales logistics: definition and explanation of terms
The term sales logistics (also: distribution logistics) refers to all processes of distribution policy, which ensures that goods reach the respective customer from the company. The focus here is on all processes that are necessary to ensure the corresponding market supply. Sales logistics is organizationally located between the customer, who demands a product, and the upstream production logistics.
Tasks of sales logistics
The essential task and function of sales logistics includes planning, execution and monitoring. All material flows and information flows that are necessary to bring goods to the desired destination at the desired time, in the desired quantity and quality are considered.
Sub-areas of sales logistics include:
- Order processing
- Warehousing incl. Picking
- Outgoing goods logistics
- Transport logistics
Goals of sales logistics
The better a company is able to get goods and merchandise to the end customer in exactly the right form, the greater its competitiveness. Sales logistics plays a key role, especially with regard to e-commerce, and is treated here primarily as a unique selling proposition. Efficient sales and distribution logistics often go hand in hand with lower distribution costs and a high level of service.