{"id":18200,"date":"2023-03-28T15:19:35","date_gmt":"2023-03-28T13:19:35","guid":{"rendered":"https:\/\/prologistik.pixel-tal.de\/support\/software"},"modified":"2025-10-09T10:25:57","modified_gmt":"2025-10-09T08:25:57","slug":"software","status":"publish","type":"page","link":"https:\/\/www.prologistik.com\/en\/software\/","title":{"rendered":"Software support"},"content":{"rendered":" \n \n \n \n\t\t\t
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<\/div>\t\t\t\t\t\tPLG Support<\/span>\t\t\t\t\t\t

Support for software from proLogistik<\/h1>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t
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Software support<\/h2>We find the solution<\/span><\/div>\n\n\n\n

For us, cooperation does not end with acceptance. We understand our job not only as a software and hardware manufacturer, but we are also available to you as a competent contact partner. With us, you can reach experienced employees who will provide you with expert assistance.<\/p>\n\n\n\n

With the help of our web-based service ticket system, no customer concern is lost, no matter whether you reach us by mail, phone or via our service portal on the web. Your request is only completed for us when we have found a solution together. Only qualified personnel from the fields of software and application development work in our support. This enables us to ensure a high level of consulting quality that goes far beyond the usual support service. We also offer real-time support – via a client, our employee can connect to your system and provide you with targeted assistance.<\/p>\n\n<\/div><\/div>\n\n

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Our employees will be happy to assist you in your matter<\/h2><\/div>\n\n\n\n

The software support of proLogistik comprises the three modules software maintenance, database maintenance and server maintenance. We can design all maintenance contracts according to your individual requirements and offer you customized support. When concluding a software maintenance contract, we take over the support of our delivered system software as well as the associated user software.<\/p>\n\n<\/div><\/div>\n\n

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\n Software maintenance <\/div>\n
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  • Troubleshooting in the installed
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  • Performance monitoring<\/li>\n<\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n\n<\/div><\/div>\n\n
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