{"id":18090,"date":"2023-03-28T15:19:35","date_gmt":"2023-03-28T13:19:35","guid":{"rendered":"https:\/\/prologistik.pixel-tal.de\/hardware"},"modified":"2025-10-09T10:22:20","modified_gmt":"2025-10-09T08:22:20","slug":"hardware-support-plg","status":"publish","type":"page","link":"https:\/\/www.prologistik.com\/en\/hardware-support-plg\/","title":{"rendered":"Hardware support"},"content":{"rendered":"        \n            <!-- pagehead -->\n        \n                    \n\t\t\t<div id=\"pagehead-block_767db944d6ff516be20290559d6a7645\" class=\"pagehead size-small\">\n\t\t\t\t\t\t\t<div class=\"pagehead-canvas\">\n\t\t\t\t<div class=\"pagehead-content has-bg-color bg-color-green\">\n\t\t\t\t\t<div class=\"pagehead-content-inner\">\n\t\t\t\t\t\t<div class=\"pagehead-icon icon-color-white\" data-aos=\"fade-up\" data-aos-delay=\"0\" style=\"mask-image: url(https:\/\/www.prologistik.com\/wp-content\/uploads\/hardware-chip-outline.svg); -webkit-mask-image: url(https:\/\/www.prologistik.com\/wp-content\/uploads\/hardware-chip-outline.svg);\"><\/div>\t\t\t\t\t\t<span class=\"pagehead-subheadline\"  data-aos=\"fade-up\" data-aos-delay=\"50\">PLG Support<\/span>\t\t\t\t\t\t<h1 class=\"pagehead-headline\" data-aos=\"fade-up\" data-aos-delay=\"100\">Support for hardware from proLogistik<\/h1>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"pagehead-background\">\n\t\t\t\t<!-- image_id: 44436 | alt: Banner Support Hardware -->\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"test\" src=\"https:\/\/www.prologistik.com\/wp-content\/uploads\/pLG_Website_Support_Hardware_1920x840px_2024.jpg\" alt=\"Banner Support Hardware\" \/>\n\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n        \n                    \n            <!-- end:pagehead -->\n        \n            \n\n<section class=\"gb-container gb-container-4ad6f3ec\">\n<div class=\"gb-container gb-container-99f6c955\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d52020e3 gb-grid-wrapper-space-between\">\n<div data-aos=\"fade-right\" class=\"gb-grid-column gb-grid-column-b4c19fd5\"><div class=\"gb-container gb-container-b4c19fd5\">\n\n<div class=\"wp-block-pixel-headline headlines is-subheadline-top has-text-align-left\"><h2 class=\"headline\" style=\"color:\">Hardware support<\/h2><\/div>\n\n\n\n<p>In order to restore smooth operations in your warehouse in case of defective hardware, the staff of our own repair center in Dortmund is at your disposal. Expertise from over 30 years in hardware development and repair will take care of your damage.<\/p>\n\n\n\n<p><strong>Repair Management System<\/strong><br>In order to process your repair quickly and efficiently, please enter your data as accurately as possible on the page below. Then we will be at your side as soon as possible.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-color-blue-color has-text-color wp-element-button\" href=\"https:\/\/www.prologistik.com\/en\/repair-order\/\">Place repair order<\/a><\/div>\n<\/div>\n\n<\/div><\/div>\n\n<div data-aos=\"fade-left\" class=\"gb-grid-column gb-grid-column-6a8bc670\"><div class=\"gb-container gb-container-6a8bc670\">\n\n<figure class=\"wp-block-image size-full is-style-cube-bottom-left-back\"><img loading=\"lazy\" decoding=\"async\" width=\"880\" height=\"530\" alt=\"Unsere Mitarbeiter unterst\u00fctzen Sie bei jeglichen Fragen\" src=\"https:\/\/www.prologistik.com\/wp-content\/uploads\/prologistik-content-support-1.jpg\" alt=\"\" class=\"wp-image-11080\" srcset=\"https:\/\/www.prologistik.com\/wp-content\/uploads\/prologistik-content-support-1.jpg 880w, https:\/\/www.prologistik.com\/wp-content\/uploads\/prologistik-content-support-1-300x181.jpg 300w, https:\/\/www.prologistik.com\/wp-content\/uploads\/prologistik-content-support-1-150x90.jpg 150w, https:\/\/www.prologistik.com\/wp-content\/uploads\/prologistik-content-support-1-768x463.jpg 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/figure>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"gb-container gb-container-f4f07a15 gb-container-no-padding-top\">\n<div class=\"gb-container gb-container-4e614370\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-369d8c32\">\n<div data-aos=\"fade-up\" class=\"gb-grid-column gb-grid-column-ccb45165\"><div class=\"gb-container gb-container-ccb45165\">\n    <div id=\"gradientbox-block_b78030f0f3b9c9a343200e86aa343e2f\" class=\"gradientbox \">\n        <div class=\"gradientbox-content-wrap\">\n                        <div class=\"wp-block-pixel-headline headlines is-subheadline-top has-text-align-left\">\n                <h3 class=\"headline\" style=\"color:var(--color-white)\">Over 30 years of expertise: repair service for your hardware<\/h3>\n                            <\/div>\n                        <div class=\"gradientbox-column-wrap\">\n\n                                <div class=\"gradientbox-column\">\n                    <div class=\"gradientbox-text-wrap\">\n                                                                        <ul>\n<li>Service hotline: Mon-Fri (08.30-16.30) at +49 231 5194-7000<\/li>\n<li>Comprehensive repair service<\/li>\n<\/ul>\n                                            <\/div>\n                                    <\/div>\n                                <div class=\"gradientbox-column\">\n                    <div class=\"gradientbox-text-wrap\">\n                                                                        <ul>\n<li>Long-term availability of equipment and spare parts<\/li>\n<li>Original spare parts for pLG products<\/li>\n<li>In-house repair \/ bring-in service<\/li>\n<\/ul>\n                                            <\/div>\n                                    <\/div>\n                \n            <\/div>\n        <\/div> \n    <\/div>\n    \n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"gb-container gb-container-02a77566 gb-container-no-padding-top\">\n<div class=\"gb-container gb-container-4ab0f65e\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-99a0b7d3\">\n<div data-aos=\"fade-right\" class=\"gb-grid-column gb-grid-column-2abb9284\"><div class=\"gb-container gb-container-2abb9284\">\n\n<div class=\"wp-block-pixel-headline headlines is-subheadline-top has-text-align-left\"><h2 class=\"headline\" style=\"color:\">Service-from-the-Start<\/h2><\/div>\n\n\n\n<p>You have the option to book our &#8220;Service-from-the-Start&#8221; service package, extending the warranty on your newly purchased equipment to 3 or 5 years from the date of purchase.<\/p>\n\n\n\n<p>With our short repair turnaround time of 5 business days (not including shipping), your equipment will be back to you even faster.<\/p>\n\n<\/div><\/div>\n\n<div data-aos=\"fade-left\" class=\"gb-grid-column gb-grid-column-611f71f5\"><div class=\"gb-container gb-container-611f71f5\">\n\n<p><strong>We offer the following additional services as an option:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-list-item-checkmark\">\n<li>Preventive maintenance (investment protection)<\/li>\n\n\n\n<li>Firmware &amp; Component Updates<\/li>\n\n\n\n<li>On-site and logistics services<\/li>\n\n\n\n<li>Hardware Management Service<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section data-aos=\"\" class=\"gb-container gb-container-1b62e51c\">\n<div class=\"gb-container gb-container-40d5ca2c\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-954a6fba\">\n<div data-aos=\"fade-up\" class=\"gb-grid-column gb-grid-column-74548179\"><div class=\"gb-container gb-container-74548179\">\n\n<p class=\"has-text-align-center\" style=\"font-size:1.75rem;font-style:normal;font-weight:300\">We test each warehouse management software ourselves in advance in our in-house warehouse in order to subject all functionalities to a permanent test. In this way, both the technology and the support are sustainably optimized.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n        \n            <!-- contact-form -->\n        \n            \n\t\t<section data-aos=\"fade-right\" id=\"contact kontakt\" class=\"gb-container contact-form-wrap\">\n\t\t\t<div class=\"gb-inside-container\">\n\t\t\t\t<div id=\"\" class=\"contact-form layout-contacts  gb-grid-wrapper\" >\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wp-block-pixel-headline headlines is-subheadline-top has-text-align-left\">\n\t\t\t\t\t\t<h2 class=\"headline\">Your personal contact persons<\/h2>\n\t\t\t\t\t\t<span class=\"subheadline\" style=\"color:var(--color-blue)\">Questions, requests or suggestions?<\/span>\n\t\t\t\t\t\t<p class=\"cf-copytext\">Give us a call or write us a message. We look forward to seeing you.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"contact-form-side gb-grid-column\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                <div class=\"card card-contacts-form\">\n                    <div class=\"card-media\">\n                        <img decoding=\"async\" title=\"NiMa_Portrait\" alt=\"\" src=\"https:\/\/www.prologistik.com\/wp-content\/uploads\/NiMa_Portrait.png\" \/>\n                    <\/div>\n                    <div class=\"card-content\">\n                    <span class=\"card-line card-name\"> Nick Manke<\/span>                        <span class=\"card-line card-job\">Sales Manager<\/span>                                                                                                                    <\/div>\n                <\/div>\n\n            \t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\n\n\t\t\t\t\t<div class=\"contact-form-main gb-grid-column\">\n\t\t\t\t\t\t[contact-form-7 id=&#8221;5248&#8243;]\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t        \n            <!-- end:contact-form -->\n        \n            ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":33,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18090","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\ud83d\udee0\ufe0f Hardware Support &amp; Repair | proLogistik Service<\/title>\n<meta name=\"description\" content=\"Over 30 years of expertise: Repair service for your hardware \u2714\ufe0f Bring-In-Service \u2714\ufe0f Long-term availability \u2714\ufe0f Repair turnaround time of 15 working days 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